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COD & Free Shipping in India, International Shipping Available

International Shipping

SHIPPING POLICY

 

Objective – To provide the customer of Vinusto.in, details of the shipping process & guidelines followed by the brand, to ensure transparency in the process and set expectations.

 

Scope- Shipping of Vinusto products within India or Globally through third-party logistics companies contracted by or identified by Vinusto.in

 

Domestic Shipping (India)

 

  • Forward shipping of Vinusto products within India is free of charge unless so specified.
  • Reverse shipping in case of returns or exchange of products is free of charge unless specified or mutually decided between the company and the customer.
  • A nominal COD fee is charged on all orders where the collection is done at point delivery to offset the collection charges borne by the company, shipping however is free of charge.
  • Shipping fee may apply to forward or reverse orders in case of returns/ exchange action done more than once, on case to case basis, at the discretion of the company.
  • Vinusto products are made on order and it takes 7 to 12 working days to dispatch & deliver the products.
  • Vinusto has contracted some of the best third-party Logistics partners with a presence in India and abroad for reliable & safe shipping. While we focus on timely delivery, however contingency situations like floods, pandemics, lockdowns and other operational issues faced by delivery companies can at times impact delivery timelines.
  • Vinusto shares tracking information via email hence customers are advised to share email ids for the same.

 

International Shipping

 

  • Vinusto Ships to customers across the Globe.
  • Vinusto does not ship to any PO Boxes or APO addresses.
  • International Shipping is CHARGEABLE. Shipping charges are automatically added to your order at the time of checkout.
  • International orders are pre-paid and cannot be canceled.
  • Vinusto products are made on order and customers are advised to choose the product size in consultation with the Vinusto design team.
  • As Vinusto products are made on order it takes 20- 25 days to ship to international locations.
  • Vinusto has contracted some of the best third-party Logistics partners with a presence in India and abroad for reliable & safe shipping. While we focus on timely delivery, however contingency situations like floods, pandemics, lockdowns and other operational issues faced by delivery companies can at times impact the timelines.
  • Vinusto shares tracking information via email hence customers are advised to share email ids for the same.
  • As the recipient, customers are liable for all import duties, customs, and local sales taxes levied by the country the product is being shipped to. Payment of these taxes is necessary to release the order from customs on arrival.
  • Our delivery partners will be authorized to deposit duties on behalf of the customer and the customer can directly clear these with the delivery partners on receiving the packet.

 

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